“We picked iTology over other companies because there was clear, concise communication, and while being detailed oriented they didn’t use overly technical jargon. They would explain the potential solution(s) and allow me to have say-so.”
"Finding a company that is comprehensive about your IT solutions is important! Our old IT company would fix one thing and it wouldn’t address the next five problems that were created with the one fix. One IT issue would get fixed and then five others replaced it. I had an 'error' message that literally popped up for a year and a half! We don’t have those problems with iTology.”
“I wanted to be able to express what my vision was for IT for my unique business and have experts execute it! I want to talk layman’s terms and have the IT experts translate that into ‘Techincal IT Language'. I have found that iTology is the partner I was looking for!”
“Why do I stay with iTology? Attentiveness, response time, and availability. iTology knows my network. At my old IT company there were so many of them, they wouldn’t know what was going on. I felt when issues arose I was paying them each time to learn my system. As a Managed Services client they should have already known my system!”
Environmental Testing, Inc.
“Why did we need an I.T. company? It was the growth of our own business and the internet in general, in essence ‘tech’. Tech is an ever-changing dynamic that we couldn’t possibly stay on top of ourselves. We trust iTology to stay on top of it for us, so we don’t have to. iTology was comfortable coming in and discussing the big picture and needs of our entire business; what we need as a company long-term.”
“When our company started to experience growth, when we started talking about networking and servers, we knew we had to make the right decisions. We were searching for someone to manage our software and hardware. We are chemist here and work in a laboratory, we are not good at the stuff iTology is good at. It can be expensive to make I.T. mistakes! You better buy the right products the first time and have the right I.T. plan in place that will grow with you. iTology has been the company to help us make the right decisions in the short-term and especially the long-term.”
“One of the biggest benefits our company has experienced with iTology is that it gave us time. Time is money, and it gave us time to do what we do. It gave us someone to partner with when our tech wasn’t serving our needs or not working and helped us find the right solutions.”
“Availability with iTology is excellent……when we call, we have a problem and need help quickly! We don’t call unless there is a problem and in our business, we cannot afford to be shut down. Our clients are making multimillion dollar decisions based on the results that we provide. If we are down, we can’t provide those results. For example, a full construction crew with all the equipment can be on site with everyone waiting for ETI to give them numbers before they can move forward with decisions. iTology understands the nature of our business and why it is important that we are always up and running.”
Traffic Engineering Consultants, Inc.
“One of the things that really stood out to us was the preventative maintenance approach to I.T. that ITology uses. Their approach of monitoring our computers to detect deterioration in the equipment and replacing it before it fails was fantastic. The failing equipment could be replaced after hours and we would be up and running the next morning without any interruption to our computer service. With iTology we get incredible commitment to customer service and comprehensive I.T. support on an annual contract for about the same cost of an hourly part time employee. A tremendous value for the buck!”
“One of the things that really stood out to us was the preventative maintenance approach to I.T. that ITology uses. Their approach of monitoring our computers to detect deterioration in the equipment and replacing it before it fails was fantastic. The failing equipment could be replaced after hour and we would be up and running the next morning without any interruption to our computer service.”
“ITology has an “All hands on deck” mentality when a computer goes down, which prevents being down for hours and wasting valuable time and resources.”
“We can find people that will work cheaper, but we haven’t found anyone that can provide everything that they provide for the fee that they charge!”
“We went with iTology because they SAID that they could do a great job with our I.T. needs. We’ve stayed with them because they’ve PROVEN that they can!”